Your Account:

It is easy to open and create and account on Simply click on Myaccount tab and create an account by adding a User Name or email address followed by a password.

The benefits of opening an account are:


  • Receive updates and special offers
  • Receive reminders based on order history
  • Faster checkout from the ordering website


Your Order:

On completion of your order, you may receive emails based on the following categories:


  • Order Confirmation email
  • Shipment information and expected delivery dates
  • Delivery confirmation

You can check your order by clicking on Check Order under My Account. In this tab, you will be given all the information regarding the status of your order

Cancellation due to Order Processing Difficulties
Occasionally we may have to cancel your order due to unavailability of items or inability to deliver to the address. In this case, your amount will be fully refunded and you will intimated via email.

Order Cancellation
After processing of your order, we cannot cancel it unless there is a specific reason given above (Unavailability of items or inability to deliver). Please contact us on email: for further support on cancellations.



30 Day Return Policy

Curatea offers a standard 30 day return policy on items purchased from If you are not satisfied with the product you have received, you may return the product within 30 days and you will receive a refund of product price minus any applicable shipping and handling fees, subject to the following conditions:


  • As far as possible, product must be in the original box (packaging)
  • Seals must be intact
  • Original shipping documents must be present in the return parcel. If not available, please print from the email you received on order confirmation

Please send the returns with above items to: 40 Vogell Road Richmond Hill, Ontario Postal Code: L4B 3N6


  • Please note we cannot accept COD return packages, they must be prepaid
  • After sending the parcel please email us on: so we can track the parcel

Damaged or Defective Parcels

In case of damaged or defective parcels, please contact our customer service representatives on 877 234 5820 within 30 days, with your order number, along with your email address and phone number, to process these returns. In case of damage due to shipping, Curatea will cover the shipping of returns to the warehouse.



Payment can be done through the following methods


– Paypal
– Credit Card



PayPal is an alternate method for purchasing your order on It enables any individual or business with an email address to securely send payments online. With a PayPal account, you can choose to pay with your credit card, debit card, bank account, or PayPal account balance for any purchase you make. Your credit card and bank numbers are never seen by the seller or merchant. Plus, you’re 100% protected against unauthorized payments sent from your account. PayPal Conditions. If you select PayPal as your payment option, you will continue through the standard checkout process then automatically proceed to to complete your payment. Once you have been redirected to, you will have 25 minutes to complete the payment before your order is dropped.  For more information, visit the PayPal Help Center.
Sign up for PayPal now.


How does PayPal work?

PayPal is used to securely send payments over the internet. You can choose to pay from your PayPal account balance, a credit card, debit card, or bank account. To make a PayPal purchase, select PayPal during checkout on the website and choose your method of payment. Your funds are transferred immediately and securely. PayPal currently cannot be used by Customers with a Canadian shipping and/or billing address.Sign up for PayPal now


How Do I Create a PayPal Account?

To get started, simply fill out the PayPal registration with your desired account type, country of residence, home address, and login information.
Sign up for PayPal now


How secure is PayPal?

PayPal is highly secure and committed to protecting the privacy of its users. Its industry-leading fraud prevention team is constantly developing state-of-the-art technology to keep your money and information safe. When you use PayPal to send money, recipients never see your bank account or credit card numbers.Sign up for PayPal now


How Do I Contact PayPal Customer Service?

For the fastest response, you may access the user-friendly Help Center. Developed by the PayPal Customer Service team, this Help Center contains a comprehensive information database. Simply type a question into the search box to receive a complete answer.

If you do not find the information you need in the Help Center, PayPal Customer Service representatives are available to assist you. Send an email for a prompt response or contact PayPal directly by phone:
Customer Service: 1-402-935-2050 (a U.S. telephone number)4:00 AM PDT to 10:00 PM PDT Monday through Friday6:00 AM PDT to 8:00 PM PDT on Saturday and Sunday


Credit card identification number

A credit card Identification Number is an added safeguard for your credit card purchases. Depending on the type of credit card you use, it is the 3- or 4-digit number printed on the back or front of your credit card. For most online credit card purchases from us, the Identification Number is required information.


American Express

Your identification number is the 4-digit number found on the far right on the front of your credit card.



Your identification number is the 3-digit number found on the back of your credit card near the signature panel.



Your identification number is the 3-digit number found on the back of your credit card near the signature panel.


Discover Card

Your identification number is the 3-digit number found on the back of your credit card near the signature panel.

If your credit card does not show an Identification Number, you are not required to enter one.

If you have any questions concerning your credit card’s Identification Number and the benefits of using it for all your online credit card purchases with us, contact one of our customer service representatives on (((insert number here)))


Where is my identification number?

Your identification number is the 3-digit number found on the back of your credit card near the signature panel.


Will you remember my card’s identification number?

No. As an added safety feature, you will be asked to enter your card’s ID number each time you make a purchase.